Our Commitment to Accessibility

At zyBooks we believe that knowledge is for everyone. We are committed to the goal of providing an equal learning experience in our digital products and are dedicated to implementing accessible features according to universal accessibility standards.

How we support accessibility

We measure accessibility according to the standards set by the Web Content Accessibility Guidelines (WCAG) 2.2 A/AA, Revised Section 508 of the US Rehabilitation Act, and EN 301 549. Achieving our accessibility goals involves:

  • Following the born-accessible principle for all new feature/functionality releases and including accessibility requirements in all development phases — user experience and design, development, and quality assurance.
  • Partnering with TetraLogical, a leader in accessibility consultancy, to evaluate our product’s accessibility.
  • Committing to future accessibility work. Accessibility is a journey and development teams continue to develop features to ensure the platform meets the latest accessibility standards. This includes estimated timelines in our Accessibility Roadmap to address areas where the VPAT indicates the product doesn’t fully meet the criteria set against the current accessibility guidelines.
  • Providing colleagues at all levels of the organization with ongoing accessibility training and documentation to ensure that they have the knowledge and skills needed to produce quality products and services.

Key accessibility support features

A zyBook provides standard text and figures, but also combines the power of interactive tools, responsive questions, and animations to provide students with a rich learning experience. zyBooks support accessibility by providing:

  • Captions for all prerecorded content within synchronized media.
  • Alternative text for all pictures, photos, and illustrations.
  • Static, text-based alternatives for all animations.
  • Labels for most screen elements, such as buttons and links, with helpful text and/or descriptive names.
  • Keyboard-only usage to visit most links, buttons, and form controls.
  • Math content that is rendered via MathJax, making the content available to assistive technologies such as screen readers.
  • A login and student interface that does not have any session timeouts.
  • The default language of each page and page component.
  • Interface components that do not include any content that flashes more than three times in any one second period.
  • Instructions for understanding and operating content that do not rely solely on sensory characteristics of components.

To further assist students with disabilities, zyBooks also offers:

  • Access to an Accessibility Mode toggle, that when enabled, results in:
    • Increased color contrast of elements that convey meaning
    • Replacement of drag-and-drop activities with multiple choice questions
    • Replacement of coding windows with plain text windows
  • Students who require an alternative version of their zyBook, the ability to print and/or save entire chapters as PDFs.

Make a Request

zyBooks has a team of accessibility experts who are here to help you.

Voluntary Product Accessibility Template (VPAT)

To request a copy of our Voluntary Product Accessibility Template (VPAT) and accessibility roadmap, please email us at accessibility@zyBooks.com Improvements are made throughout the year, and audits are conducted on a yearly basis to reflect our commitment to accessibility. The roadmap is updated quarterly and the VPAT is updated after each audit.

Enhanced Accessibility Mode

To further assist students, zyBooks staff can turn on an Enhanced Accessibility Mode, that when enabled, provides enhanced captioning and alternate text for activities that cannot be accessed via the standard Accessibility Mode toggle. To enable the Enhanced Accessibility Mode, please email us at accessibility@zyBooks.com

Additional Questions and Requests

Should you require further help, zyBooks offers a number of answers to the most common accessibility questions through our zyBooks Accessibility FAQs. Alternatively, support and accommodation questions can be directed to accessibility@zyBooks.com.

Wiley’s Commitment to Equality

Wiley is a knowledge company and a global leader in research, publishing, and knowledge solutions. Dedicated to the creation and application of knowledge, Wiley serves the world’s researchers, learners, innovators, and leaders, helping them achieve their goals and solve the world’s most important challenges. For more than two centuries, Wiley has been delivering on its timeless mission to unlock human potential.

Wiley is a member of the Association of American Publisher’s Critical Issues Task Force,  and the IMS Global Learning Consortium. Each initiative aims to streamline the delivery of accessible content to learners with disabilities. Wiley continues to invest in the future of accessible products and services through ongoing research, development, and training. By keeping pace with accessibility requirements, Wiley intends to continue to provide high-quality products for every type of learner.