1. What software should I use to have the best zyBooks experience?

2. Should I still subscribe if I am waitlisted for my class? What if I drop a class? Can I request a refund?

3. Why am I seeing a charge from "ZYBOOKS COLLEGE TXTBOOK"?

4. If I am retaking a class, can I get a discount?

5. I paid for a subscription, but when I sign in it says I have to pay again. Why?

6. If I am on financial aid, how do I purchase my subscription?

7. What if I completed work, but my instructor doesn't see it?

8. How can I change my email address or password?

9. I bought an access key, but it doesn't work.

10. How do I change my class section?

11. My zyBook code was unrecognized.

12. I want to use a zyBook but my class is not using zyBooks.

13. I tried to change my email, but was told an account with that email already existed.

14. How long will my zyBook subscription last?

15. Can I print my zyBook for use when I'm offline or after my class ends?

16. What's a zyBook code? What's an access key?

17. Who should I contact if I need help with a technical issue related to my subscription?

18. Why am I not receiving an email from you for a password reset or for my email verification?